Hong Kong serves as a bustling hub of commerce and logistics, strategically emplaced to serve as a gateway into China and beyond. With our warehouse nestled amidst skyscrapers and bustling streets, we efficiently manage the flow of goods with state-of-the-art technology and meticulous attention to security and efficiency. We store and fulfill a diverse array of products, ensuring accuracy amidst one of the most demanding distribution standards worldwide.
Conveniently situated in Tsuen Wan, the heart of Hong Kong, making us ideal as a hub for distributing your products throughout the entire city. This district is equipped with modern infrastructure and facilities that support warehousing and fulfillment operations. This includes industrial estates with amenities like high ceilings, multiple loading docks capable of accommodating 40-foot containers, and ample space for storing goods.
Additionally, we benefit from its proximity to the Port of Hong Kong, one of the busiest container ports in the world. This proximity enhances accessibility to shipping routes and facilitates import and export activities, which is crucial for businesses utilizing warehouses as part of their supply chain management.
We offer a highly adaptable and efficient 3PL solution. Our proprietary layout is designed for dual purposes, maximizing capacity, and optimizing inventory handling. By maximizing space utilization, we are able to effectively manage your inventory space, and pass on the cost savings from eliminating storage inefficiencies to our customers, even in this land-scarce city.
Our facility features both ambient and air-conditioned storage. The ambient storage area is suitable for all sorts of general cargo and products, ranging from commodities like toiletries, to higher end specialized consumer products such as electronic devices. Our air-conditioned units keep your products at a constant temperature all-year round, providing environmental assurance amidst the temperate climate and temperature swings Hong Kong is known for. Be it winter or summer, your products will reside in a stable, cool, and dry habitat. With our IoT temperature sensors keeping a close watch 24/7 and primed to detect out-of-bound temperatures, stay reassured that your products will receive the storage care they require.
In our warehouse, every storage location is assigned a barcode and location name, not dissimilar to a national zip code. This system prioritizes throughput, efficient order picking, and exceptional inventory accuracy. For added precision, we conduct routine cycle counts for thorough verification. Let’s take a look at a couple of the storage systems we offer.
This system prioritizes bulk storage, storing goods in massive quantities along horizontal rows with multiple vertical levels. This method optimizes space and density, allowing for easy access and retrieval of large quantities in a single action.
Shelving units are versatile by nature, suitable for storing smaller items and products effectively without sacrificing efficient access during picking. We have designed them to be adjustable and can be configured to accommodate different shapes and sizes of products and their packaging.
Underpinning our Hong Kong warehouse operations is the same proprietary technology developed and deployed in our Singapore HQ. Through internal IT capabilities, we have developed a cutting-edge Warehouse Management System (WMS) called the Virtual Logistics System (VLS). This system embodies the highest standards of efficiency, accuracy, and traceability in logistics management, providing round-the-clock real-time visibility anywhere.
Our logistics solution is built on robust processes and knowledge, supercharged with proven technology. Whether prioritizing FIFO (first-in, first-out) for sales or focusing on freshness with FEFO (first-expiry, first-out), our system handles multiple verticals seamlessly, guaranteeing inventory accuracy and maximizing productivity. Our customers have access to a range of vital information at their fingertips, including:
Monitor incoming shipments and their exact status
Track outgoing shipments to ensure customer satisfaction
Access a library of coded reports to analyze trends
Our integrated system prioritizes effortless monitoring and absolute control of inventory, empowering you, our client, to oversee operations from any location. The library of reports is ever-growing, giving you ever-increasing levels of readily exportable summaries for further data analysis, to meaningfully impact your organization beyond logistical operations. With iHub Solutions, you are given the digital tools to edge out your competitors and dominate your sector's supply chain in a highly competitive and dynamic market.
Are you engaged primarily in ecommerce? Or is ecommerce the primary pain point with other service providers? Look no further, we have the solution for you. With ready integrations to popular shopping platforms such as Shopee, Lazada, and Shopify etc., you can look forward to perks such as automated order processing, kissing tedious manual data entry goodbye.
If you require connections with other marketplaces, platforms, or even ERP systems, we have the in-house capability to develop further API’s. Reclaim lost productivity, streamline your operations, and increase your top line whilst lowering your bottom line.
Physical goods require physical security, it's that simple. Nothing is more important than safeguarding our customers and their most valuable assets: the goods. To ensure the highest level of security, we have implemented state-of-the-art measures like modern overlapping CCTV surveillance and biometric access controls.
These systems not only protect your inventory but also monitor and regulate access to sensitive areas, ensuring access to only authorized personnel. Together, our security systems form a robust defense, safeguarding your products at all times.
Our versatile customer service team is dedicated to meeting your logistics requirements. Through active listening, we discern the root cause of concerns and act quickly to resolve any requests within the same business day. Customer satisfaction is our priority, and we adhere strictly to our mutual SLA’s, SOP’s, and your instructions for exception handling before acting.
Beyond our direct services, we also partner with freight forwarders or last mile partners such as SF Express to assist you in handling local deliveries and overseas shipments. From customs declarations to booking freight shipments, we have partners that can do it all. Our customer service staff are trained to fully handle, correspond, and collaborate with these partners on your behalf, giving you a truly end-to-end and hands-off service experience with us.
Our CCTV system enables continuous monitoring, providing real-time live visibility throughout the facility to track all activities and maintain a secure environment at all times.
Additionally, our biometric access controls utilize fingerprint technology, further enhancing security by ensuring that only authorized personnel can access specific areas, significantly reducing the risk of unauthorized entries.
To enhance our security framework, we have deployed sophisticated alarm systems throughout the warehouse. These alarms are primed to detect unusual activity 24/7, 365 days a year, and are directly linked to local law enforcement agencies. In the event of an alert, police are dispatched immediately, providing yet another layer of robust protection against security breaches.
iHub Solutions Pte Ltd
24 Penjuru Rd, #04-01
ALOG Commodity Hub,
Singapore 609128
+65 6264 8289
9 Airline Road
#01-14
Cargo Agents Building D
Changi Airfreight Centre
Singapore 819827
iHub Solutions Sdn Bhd
No. 15 Jalan BP 4/8,
Bandar Bukit Puchong
47100 Puchong, Selangor
+603 8066 2080,
+603 8066 2580
iHub Solutions (PH) Inc
5/F One Griffinstone
Commerce Ave. cor. Spectrum
Midway, Filinvest City, Alabang
Muntinlupa 1781, Philippines
iHub Solutions (HK) Ltd
Unit 6A Young Ya Industrial Building
381-389 Sha Tsui Road,
Tsuen Wan, Hong Kong
+852 2191 9500,
+852 2191 9178
iHub Solutions (BKK) Ltd
23/4 Moo 2 Soi Watnamdeang,
Srinakarin Rd., Bangkeaw, Bangphli,
Samutprakarn 10540 Thailand
+662 753 5501,
+662 753 5502
General SalesEmail: [email protected]